> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ticketoo.it/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# VivaTicket

To buy and sell tickets, [click here](https://ticketoo.it/).

1. Go to the VivaTicket website and log in with your credentials or register.

****Note:**** To proceed with the name change, ****the FIRST NAME and LAST NAME on the created account must match those on the ticket****.

2. Scroll to the bottom and look for the " __Change User__ " section. Alternatively, [click here](https://shop.vivaticket.com/it/changeuser?_gl=1</span>3j8m29*_ga*MTkyOTQ5NzU3LjE3MDQzNjQ0MTg.*_ga_C94ZPCM2JP*MTcwNTA1NzE1NS43LjEuMTcwNTA1NzE4My4wLjAuMA..).

3. Choose the option for the type of event you want to make the name change for: ‘’ ****Football Match**** ’’ or ‘’ ****Other Event**** ’’ .

4. Follow the instructions to update your ticket. You will need to provide the new user’s details. For football matches, you will need the ****Fiscal Seal**** on the ticket or ****your Fidelity Card number****. For other events, you will need the ****transaction code**** from your purchase receipt (a code starting with VIVATK) consisting of 18 characters. (You can find this information in the __MY VIVATICKET - MY PURCHASES__ section.)

The name change may involve a fee of €3.50.