Articles on: Guide for Name Change

VivaTicket

To buy and sell tickets, click here.


  1. Go to the VivaTicket website and log in with your credentials or register.


*Note:* To proceed with the name change, *the FIRST NAME and LAST NAME on the created account must match those on the ticket*.


  1. Scroll to the bottom and look for the " Change User " section. Alternatively, click here.


  1. Choose the option for the type of event you want to make the name change for: ‘’ *Football Match* ’’ or ‘’ *Other Event* ’’ .


  1. Follow the instructions to update your ticket. You will need to provide the new user’s details. For football matches, you will need the *Fiscal Seal* on the ticket or *your Fidelity Card number*. For other events, you will need the *transaction code* from your purchase receipt (a code starting with VIVATK) consisting of 18 characters. (You can find this information in the MY VIVATICKET - MY PURCHASES section.)


The name change may involve a fee of €3.50.

Updated on: 03/04/2026

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