My sale was cancelled, what happened?My sale was cancelled, what happened?

If your sale was cancelled, there can be two main reasons:

*You have not responded within 12 hours.* If you have not responded within this period, the sale will automatically be canceled and it will affect your reliability score.

*Less than 3 hours to the event* *and the buyer has decided to cancel*: In situations where there is less than 3 hours to the event and the buyer decides to cancel, the sale may be canceled.

Updated on: 03/04/2026