> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ticketoo.it/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Not all tickets have been loaded

If there are multiple tickets in your file but not all of them are uploaded, we recommend that you carefully verify that the file actually contains all the tickets and that it is not corrupt. Make sure the file is in valid PDF format and try the upload again.