Articles on: Ticket Sales

My sale was cancelled, what happened?My sale was cancelled, what happened?

If your sale was cancelled, there can be two main reasons:

You have not responded within 12 hours. If you have not responded within this period, the sale will automatically be canceled and it will affect your reliability score.

Less than 3 hours to the event and the buyer has decided to cancel: In situations where there is less than 3 hours to the event and the buyer decides to cancel, the sale may be canceled.

Updated on: 12/02/2024

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